Shipping & payment conditions

Payment Methods.

Choose the best payment method for you.
We offer the following payment methods:
1.Prepayment
2.Payment through PayPal Express
3.Payment with Paypal
4. Payment by direct debit via PayPal Plus
5.Payment by credit card through PayPal Plus
6.Cash on collection


1. Payment in advance
You transfer the amount to our bank account in advance, after receiving the order/purchase confirmation by email. Immediately after receipt of your payment, your goods will be manufactured and/or prepared for shipment. For the transfer you will receive our bank details with the confirmation of receipt by e-mail. Please always include your order number and your name when making a transfer. If advance payment by bank transfer is agreed, payment is due immediately after conclusion of the contract, unless the parties have agreed on a later due date.

2. Payment by PayPal Express.
If you click on the "PayPal Express" button, you will be forwarded to the secure payment page of PayPal. Your address data, delivery and billing address are automatically transmitted from your PayPal account for the purchase process. You do not need to enter any additional data. The order will only be bindingly sent to us after you have clicked on the “Order with obligation to pay” button. To use PayPal Express you need a PayPal account.

3.Payment with Paypal.
You pay via the payment service provider PayPal and use the information stored in your PayPal customer account without having to re-enter your payment information. When placing an order, select PayPal as the payment method. After you have triggered the order with "Buy", a new PayPal window opens and there you can log in to PayPal with your registered registration and your PayPal password and confirm the payment. You can also find more information about payment via PayPal under
 https://www.paypal-deutschland.de/privatkunden/.

4. Direct debit payment via PayPal Plus.
After completing your order, you will be forwarded to a secure PayPal page. Enter your bank details there. You do not need a PayPal account to pay by direct debit. The money is collected through PayPal
. Bedingungen für Zahlungen ohne PayPal-Konto

5.Payment by credit card via PayPal Plus.
Pay conveniently by credit card. Our payment provider, PayPal, accepts the following credit cards: Visa, Mastercard, American Express and Discover.
You do not need a PayPal account for this. The card is settled by PayPal
. Bedingungen für Zahlungen ohne PayPal-Konto


6. Cash on collection
Due to the Corona situation, PAYMENT IN CASH and PICK-UP of the artworks in the studio is only possible with an appointment in advance.
Please ask! You collect the goods yourself from us and pay in cash on site. We will first inform you by email that the goods you have ordered are ready for collection.
After receiving this email, you can pick up the goods by appointment (dates: Monday-Friday possible).

Enter your information about shipping and payment conditions here.



Shipping Information

1. Shipping DE
2. Shipping abroad
3. Production time order painting

1.1 Delivery and shipping regulations in Germany: Free shipping! The delivery time of works of art under a length of 110 cm within 3-4 working days after receipt of payment. The artworks will be shipped with a parcel service of my choice! The paintings are packed particularly stable and safe! Shipping of drawings on paper DE: From a DIN A2 format, the drawing will be rolled up and shipped with a document roll (package roll)! Shipping is Monday - Friday on public holidays, Saturdays and Sundays there is no shipping.

1.2 Delivery XXL art paintings from a length of 110cm we deliver by forwarding agency!
Free shipping! The XXL paintings are delivered by the forwarding agent within just 7-10 working days after receipt of payment (shipping takes place from Mondays to Fridays on public holidays, there is no shipping on Saturdays and Sundays).
Before shipping, we will inform you by e-mail of the delivery date and with which shipping company your art painting will be delivered. In addition, the forwarding team reports about 1-2 hours before arrival. Therefore, please always give the email address and phone number of the recipient. You will also have a tracking number on the day of delivery.


2. Shipping conditions to the following countries: Deliveries are made to the following countries: Germany, Belgium, Luxembourg, the Netherlands (except non-European areas) and Austria.
Shipping is Monday - Friday on public holidays, Saturdays and Sundays there is no shipping. For parcel shipments abroad you have to allow for a delivery time of 7 to 14 days.

Please note that all paintings larger than 55 x 100 cm outside of Germany, due to very high transport costs, cannot be sent on a frame (stretcher) and are therefore delivered rolled and without a stretcher (wooden frame)!

Drawings on paper abroad: From the DIN A2 format, the drawing is rolled and sent with a document roll (package roll)!

The buyer is responsible for customs duties, other fees or taxes for shipping to Switzerland, for example.


2.1 The shipping costs abroad are calculated as a flat rate as follows:

Belgium: €25 | Luxembourg: €25 | Netherlands (except non-European areas): €25 | Austria: €25

Shipping costs (logistic service = including statutory VAT). The buyer is responsible for customs duties, other fees or taxes for shipping e.g. to Switzerland. Please note that all works of art that are larger than 55x100 cm outside of Germany cannot be sent on a stretcher frame (wooden frame) due to very high transport costs and are therefore delivered rolled and without a stretcher frame (wooden frame)!


3. Manufacturing time for custom painting

3.1 Oil portrait from photo

The production time of portraits or commissioned paintings in oil paint/acrylic is between 35 - 40 days, depending on the number of people/number of animals, size of the format and the order situation!


3.2 Pastel and Pencil Portrait

The production time of animal portraits in pastel chalk and pencil is between 3 -4 weeks, it depends on the number of people/animals and the order situation!


3.3 Commissioned painting Abstract painting

The production time of abstract works of art according to the desired color and format is between 3-4 weeks, depending on the size/theme and the order situation!


3.4 Custom order oil painting Maritime

The production time of realistic oil paintings with maritime motifs in detail level 1 is between 35 - 40 days, it depends on the order situation! Shipping is from Monday to Friday on public holidays, there is no shipping on Saturdays and Sundays.


3.5 In the case of other special orders on your part, I will of course inform you of the duration of the completion immediately.

Shipping is from Monday to Friday on public holidays, there is no shipping on Saturdays and Sundays.

 
Bei von Ihnen bestellten Portraits kann es auch zu Verspätungen in der Lieferzeit kommen, jeglicher Schadensersatz bei verspäteter Lieferung ist ausgeschlossen, sofern keine grobe Fahrlässigkeit vorliegt.
 

 
Delays in delivery do not entitle you to claims for damages. There may also be delays in the delivery time for portraits you have ordered; any compensation for damages in the event of late delivery is excluded, provided there is no gross negligence.